Online bought items will be shipped and delivered at the address given during the order process. All expeditions are made by followed collissimo; which guarantees a 48h to 72h delivery time (in France) as from the send date. (orders processed in 1 to 3 workdays).
2. Shipment problems
As the shipment is made through the French post, if the package is opened or damaged, you must immediately and on the premises establish an official plundering report, at the post office (form number 170) in order to start an investigation.
Caution: all after time claims will be rejected.
3. Periods of time and costs
Lead time and delivery time are as follows:
Order processing : 1 to 3 workdays
Delivery of the order: From 48h to 72h in France, depending on the carrier.